Skip to Main Content
Have previous year question papers?
WASSCEWest African Examinations Council (WAEC)CertificationSenior Secondary Exit ExaminationPaper-Based (with CBT in select centres)

WASSCE Basic Computer and Internet Concepts Practice Questions & Answers

Unit: BASIC COMPUTER AND INTERNET CONCEPTS

Subject: Computer Hardware and GSM Repairs 1 | Level: Senior Secondary (WASSCE)

This module covers how computers and the internet are used as essential tools to assist in mobile phone repairs and firmware management.

Key Topics:

  • Introduction to computer: Basic computer operations, hardware basics, storage drives, and connecting phones to PC via USB.
  • Introduction to internet: Understanding URLs, web browsers, IP addresses, and secure connections.
  • Browsing the web: How to effectively search for and download mobile phone firmware (ROMs), schematic diagrams, data sheets, and repair solutions.

Ready to test yourself?

Take this exam in our timed interactive simulator to track your performance and get detailed analytics.

What does 'SD' in SD Card stand for in relation to mobile phone storage devices?

  • System Data

  • Solid Disk

  • Secure Digital

  • Standard Drive

View Answer & Explanation
Correct Answer: Option C -

Secure Digital

Explanation:

topic: 'understanding storage devices (Flash drives, SD Cards).' SD stands for Secure Digital, which is a standard memory card format commonly used to expand storage in mobile phones.

What is the primary purpose of downloading a ROM for a mobile phone?

  • To physically clean the device's internal components

  • To install or upgrade the phone's operating system software

  • To permanently increase the physical RAM module size

  • To repair a cracked screen automatically

View Answer & Explanation
Correct Answer: Option B -

To install or upgrade the phone's operating system software

Explanation:

topic: 'knowing how to search for mobile phone firmware (ROMs)'. A ROM (Read-Only Memory image) or firmware contains the core operating system software necessary to flash or restore a mobile device.

What does URL stand for in the context of browsing the internet for mobile repair solutions?

  • User Request Link

  • Uniform Resource Locator

  • Universal Routing Link

  • Unified Reference Line

View Answer & Explanation
Correct Answer: Option B -

Uniform Resource Locator

Explanation:

topic: 'Understanding URLs...'. URL stands for Uniform Resource Locator, which acts as the specific web address used to find pages like repair forums on the internet.

If a customer's phone experiences a severe software crash, what should the GSM technician primarily search for online to fix it?

  • Mobile phone firmware (ROM)

  • A custom phone case model

  • Screen replacement video guides

  • Lithium battery hardware schematics

View Answer & Explanation
Correct Answer: Option A -

Mobile phone firmware (ROM)

Explanation:

topic: 'knowing how to search for mobile phone firmware (ROMs)'. Firmware or ROM files are specifically designed to be downloaded and flashed to resolve severe operating system issues.

Which of the following is considered a portable storage device commonly used to backup data or transfer firmware files from a computer to a mobile phone?

  • Computer Motherboard

  • Flash drive

  • Central Processing Unit (CPU)

  • Power supply unit

View Answer & Explanation
Correct Answer: Option B -

Flash drive

Explanation:

topic: 'understanding storage devices (Flash drives, SD Cards).' A flash drive (or USB drive) is a standard portable storage medium ideal for file transfers.

Which basic software application is required on a computer to successfully search for and access GSM repair forums online?

  • A Web Browser

  • A Word Processor

  • A Spreadsheet Application

  • A Media Player

View Answer & Explanation
Correct Answer: Option A -

A Web Browser

Explanation:

topic: 'Web Browsing: Knowing how to search... on forums.' A web browser is the fundamental application used to access internet sites and search engines.

What basic computer operation is being performed when a technician duplicates a downloaded schematic diagram from a Flash drive to the computer's hard drive?

  • Disk formatting

  • File compression

  • File copying / transferring

  • Software compilation

View Answer & Explanation
Correct Answer: Option C -

File copying / transferring

Explanation:

topic: 'Basic computer operations and understanding storage devices'. Copying a file from external storage to a local drive is a basic file transfer operation.

Before using a newly purchased or corrupted Flash drive to store firmware files, which basic computer operation is often necessary to prepare the file system?

  • Defragmenting the drive

  • Overclocking the drive

  • Compressing the drive

  • Formatting the drive

View Answer & Explanation
Correct Answer: Option D -

Formatting the drive

Explanation:

topic: 'Basic computer operations and understanding storage devices'. Formatting prepares the storage device by creating a recognizable file system to securely hold and manage data.

In the context of computer networks, what is the primary function of an IP address?

  • It prevents computer viruses from being downloaded.

  • It translates physical keystrokes into machine code.

  • It uniquely identifies a device on a network so it can send and receive data.

  • It directly increases the physical speed of the internet connection.

View Answer & Explanation
Correct Answer: Option C -

It uniquely identifies a device on a network so it can send and receive data.

Explanation:

topic: 'Understanding URLs, IP addresses'. An IP (Internet Protocol) address is a unique numerical label assigned to devices connected to a computer network for communication.

When a technician downloads mobile phone firmware from an online forum, the file often has a '.zip' or '.rar' extension. What type of file is this?

  • A basic text document containing instructions

  • A compressed archive file designed to reduce download size

  • An uncompressed raw audio file

  • An executable application file

View Answer & Explanation
Correct Answer: Option B -

A compressed archive file designed to reduce download size

Explanation:

topic: 'Internet Basics... downloading files'. Large files like ROMs are often compressed into ZIP or RAR formats to consolidate them and minimize download times.

More from WASSCE

Found in Senior Secondary School Certification

WASSCE Introduction to Mobile Phones and Service Providers

Comprehensive practice for WASSCE candidates covering mobile phone basics, GSM terminologies, and service providers.

Practice Now

WASSCE Components of Mobile Phone

Comprehensive practice for WASSCE candidates covering components of mobile phones.

Practice Now

WASSCE Maintenance and Repair of Mobile Phones

Comprehensive practice for WASSCE candidates covering maintenance and repair of mobile phones.

Practice Now
ExamOven Logo
ExamOven Support
We typically reply instantly