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WASSCEWest African Examinations Council (WAEC)CertificationSenior Secondary Exit ExaminationPaper-Based (with CBT in select centres)

WASSCE Maintenance and Repair of Mobile Phones Practice Questions & Answers

Unit: MAINTENANCE AND REPAIR OF MOBILE PHONES

Subject: Computer Hardware and GSM Repairs 1 | Level: Senior Secondary (WASSCE)

This module covers standard workshop safety, handling repair tools, and understanding fundamental maintenance rules for preserving and fixing mobile devices.

Key Topics:

  • Maintenance practices: Differentiating between preventive (cleaning) vs. corrective (replacing) maintenance.
  • Tools and equipment: Understanding the function of the Digital Multi-meter, Soldering iron, Hot Air Rework Station, Tweezers, and Flash boxes.
  • Workshop safety: Handling Lithium-ion batteries safely, Anti-static (ESD) precautions, and preventing solder fume inhalation.
  • Common problems: Recognizing basic physical damage, liquid/water damage, and common software anomalies.

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According to mobile phone maintenance guidelines, which of the following activities is best described as preventive maintenance?

  • Replacing a cracked LCD screen

  • Cleaning the charging port and internal components

  • Replacing a burnt-out resistor on the motherboard

  • Reflowing a damaged integrated circuit

View Answer & Explanation
Correct Answer: Option B -

Cleaning the charging port and internal components

Explanation:

Cleaning is a routine action taken to prevent future hardware failures, making it a classic example of preventive maintenance, whereas replacing broken parts is classified as corrective maintenance.

Which of the following describes the two variations of a multi-meter explicitly mentioned for use in GSM repairs?

  • Internal and External

  • Static and Dynamic

  • Digital and Analog

  • Software and Hardware

View Answer & Explanation
Correct Answer: Option C -

Digital and Analog

Explanation:

Multi-meters come in two main variations: digital, which provides precise numerical readouts, and analog, which uses a moving mechanical needle to display measurements.

A technician is utilizing a soldering iron to replace a damaged charging flex. Which safety protocol must be implemented specifically to handle the byproducts of this tool?

  • Wearing an ESD band to prevent static

  • Isolating the lithium-ion battery

  • Using a heat gun instead

  • Ensuring adequate ventilation for soldering fumes

View Answer & Explanation
Correct Answer: Option D -

Ensuring adequate ventilation for soldering fumes

Explanation:

Soldering produces harmful chemical fumes from the flux and solder wire. Ensuring adequate ventilation is a critical safety protocol to prevent inhalation of these toxic byproducts.

A hot air rework station is commonly referred to by which alternative name in the repair guidelines?

  • Heat gun

  • Soldering iron

  • Flash dongle

  • BGA kit

View Answer & Explanation
Correct Answer: Option A -

Heat gun

Explanation:

A hot air rework station is commonly referred to as a heat gun. It is used to blow precisely temperature-controlled hot air to melt solder for surface-mount components.

If a mobile phone is diagnosed with a physically damaged microphone, the act of desoldering the old part and soldering a new one is an example of:

  • Preventive Maintenance

  • Cosmetic Maintenance

  • Corrective Maintenance

  • Predictive Maintenance

View Answer & Explanation
Correct Answer: Option C -

Corrective Maintenance

Explanation:

Corrective maintenance involves fixing or replacing components that have already failed or broken, such as removing a damaged microphone and installing a functional one to restore operation.

When implementing anti-static precautions during motherboard repair, which equipment is standardly utilized according to safety procedures?

  • Heat sink compounds

  • Ventilation fans

  • Flash boxes

  • ESD bands

View Answer & Explanation
Correct Answer: Option D -

ESD bands

Explanation:

ESD (Electrostatic Discharge) bands or wrist straps are standard safety equipment worn by technicians to safely ground any static electricity and prevent it from discharging into sensitive microchips.

Which of the following is listed as a primary screwdriving tool shape used in mobile phone dismantling?

  • Torx

  • Hex key

  • Spanner

  • Pliers

View Answer & Explanation
Correct Answer: Option A -

Torx

Explanation:

Torx is a very common type of screw used in mobile phones. Technicians rely heavily on Torx screwdrivers to safely dismantle device housings without stripping the star-shaped screw heads.

Which specific battery technology is highlighted as a primary hazard regarding fires in mobile phone repairs?

  • Nickel-Cadmium

  • Lithium-ion

  • Lead-acid

  • Alkaline

View Answer & Explanation
Correct Answer: Option B -

Lithium-ion

Explanation:

Lithium-ion batteries are highly volatile if punctured, bent, or exposed to extreme heat, making them a primary fire and chemical hazard during mobile phone teardowns and repairs.

A technician needs to recreate the grid of solder connections underneath a detached motherboard chip. Which specialized item from the equipment list should be used?

  • Flash box

  • Phillips screwdriver

  • BGA re-balling kit

  • DC power supply

View Answer & Explanation
Correct Answer: Option C -

BGA re-balling kit

Explanation:

BGA (Ball Grid Array) chips connect to the motherboard via a grid of tiny solder balls. A re-balling kit contains the metal stencils and solder paste needed to recreate these connections when a chip is removed.

Which tool is explicitly recommended to provide external voltage and current testing when diagnosing mobile phone power faults?

  • Flash dongle

  • DC power supply

  • Magnifying glass

  • Soldering iron

View Answer & Explanation
Correct Answer: Option B -

DC power supply

Explanation:

A DC power supply allows a technician to inject a specific, controlled voltage and current into a logic board, making it an essential tool for identifying short circuits, dead components, and power faults.

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